Gas

A resource you can rely on

Gas companies face a wide range of workforce management challenges, but our triOpsis workforce management and scheduling solution overcomes them quickly, helping companies work more efficiently and effectively within weeks. Combining an intuitive, highly configurable technology platform with problem-solving, people- focused teams, it delivers complete visibility of every job, helps improve productivity and reduces costs.

Gas is a carefully regulated sector, and triOpsis makes it easy to report on and fulfil these obligations. Safety is paramount, with each user able to capture accurate information and submit it to stakeholders as needed. Regulatory data is collected as part of the core workflow and scheduling with key RIIO incentives and KPIs built in. From speeding up new connections to improving customer service and helping to meet social obligations, triOpsis delivers benefits across the business.

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How we help gas companies

We work exclusively with utilities companies, so our triOpsis system is designed to deliver the functionality you need in a way that works for your business. We help improve your network’s safety and reliability while delivering outstanding customer service and supporting your delivery of social and environmental obligations.

Benefits that triOpsis brings

What our customers are saying

“The triOpsis field management system has significantly improved our field to office reporting times and productivity.”

Heath Watts-Robinson, Revenue Protection Manager - Western Power Distribution

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“Using triOpsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes.”

Roger Sparks, Metering Manager - Western Power Distribution

“triOpsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future.”

Sharon Cole, Senior Integration Manager at SSE

“triOpsis workforce manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“In terms of use on site, in terms of development and in terms of the data we get out of it, triOpsis is right up there at the top. The support we’ve had has been incredible.”

Rob Page, Performance and Change Manager, Morrison Utility Services

“We set a stretch target for triOpsis. They delivered over and above target.”

Martin Deehan, Operations Director North, Electricity North West

“Speed of implementation was absolutely perfect.”

Sharon Cole, Senior Integration Manager at SSE

“We threw an awful lot at triOpsis at the start,” “and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so.”

Deb Bentham, IT Project Manager, Electricity North West

See how we helped western power distribution

“triOpsis has made everything quicker and more flexible. Speed, efficiency and quick turnarounds have been proven results.”

Western Power Distribution Case Study