Utilities

Utilities sector experts

Our unique focus on the utilities sector provides the basis of our deep sector knowledge and hence our ability to provide the best solutions.

Water

As specialists in workforce management for utilities companies, we understand what businesses like yours need. triOpsis improves efficiency and effectiveness, and allows you to focus on business issues including customer service, long-term resilience, affordable bills and leakage.

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Electricity

We work with some of the UK’s leading electricity companies therefore, whether as a supplier or a Distribution Network Operator, we understand exactly what businesses like yours need from a workforce management and scheduling system. triOpsis can help you manage any part of your infrastructure from overhead lines through to underground works and manage any work activity from metering through to streetworks.

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Gas

We work exclusively with utilities companies, so our triOpsis system is designed to deliver the functionality you need in a way that works for your business. We help improve your network’s safety and reliability while delivering outstanding customer service and supporting your delivery of social and environmental obligations.

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What our customers are saying

“The triOpsis field management system has significantly improved our field to office reporting times and productivity.”

Heath Watts-Robinson, Revenue Protection Manager - Western Power Distribution

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“Using triOpsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes.”

Roger Sparks, Metering Manager - Western Power Distribution

“triOpsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future.”

Sharon Cole, Senior Integration Manager at SSE

“triOpsis workforce manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“In terms of use on site, in terms of development and in terms of the data we get out of it, triOpsis is right up there at the top. The support we’ve had has been incredible.”

Rob Page, Performance and Change Manager, Morrison Utility Services

“We set a stretch target for triOpsis. They delivered over and above target.”

Martin Deehan, Operations Director North, Electricity North West

“Speed of implementation was absolutely perfect.”

Sharon Cole, Senior Integration Manager at SSE

“We threw an awful lot at triOpsis at the start,” “and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so.”

Deb Bentham, IT Project Manager, Electricity North West

See how we helped western power distribution

“triOpsis has made everything quicker and more flexible. Speed, efficiency and quick turnarounds have been proven results.”

Western Power Distribution Case Study