Field users capture safety information and notify the appropriate stakeholders
Simple rapid re-scheduling of resources in an emergency reduces unplanned interruption time
Customer contact logging and a transparent planning board improves the customer journey
Reduces the time to connect and tracks SLAs to improve Guaranteed Standards of Performance
Customer vulnerability information is captured and data is protected in line with GDPR
Key RIIO incentives and KPIs are built into the system so regulatory reporting is automated and simplified
Increased field worker productivity with real time scheduling and workflow management.
Reduced cost, improved efficiency and GDPR compliance.
All documents within a workflow accessible to mobile workers.
Control of customer data within a secure environment for GDPR
Auto generation and tracking of SLAs to manage client, regulatory and legal targets.
Reducing the costs of failure from fines, disputes, aborted works etc. drives down costs.