Scheduling
Why a scheduling solution could be the best tool for you?
If you employ a field force, you might allow each team or individual to manage their own day including what jobs they complete and in what order. This might be completely acceptable if each job has equal value, the same SLA’s and there is no requirement for client notification or booking.
Alternatively, you might want or need a greater level of control and visibility, so you allocate work to your mobile teams. If the jobs are of a set duration, requiring the same skills and your team is small, the scheduling can be managed on a spreadsheet.
Unfortunately, in some sectors it’s not unusual to have jobs that require specific skills and qualifications, be of varying durations with different SLA’s and values. Plus, the jobs might be dependent on other work being completed and EV range might need to be considered before route planning. Scheduling is really complicated.
The right technology can simplify complexity and an AI driven scheduling tool can factor all the variables at a click of a button. The results could be greater revenue per team per day, a reduction in CO2 emissions, improved customer satisfaction and reduced stress for your team.
What the triopsis scheduling engine can actually do for you
In broad terms the triopsis scheduling engine provides the following styles of scheduling:
Recommendations – provide recommendations to a scheduler e.g., when booking appointments schedulers will receive slot recommendations tailored to their needs.
Job streaming – where job activities are of unknown duration then jobs can be streamed to the field users based on the outcome of their previous job providing a real time optimisation through the day.
Full board optimisation – where job activities are standardised with accurate job estimates then the entire schedule can be optimised.
The triopsis scheduling engine allows you to blend the different scheduling styles to match to the blend of work activities schedulers must schedule.
Scheduling solutions for transitioning to an Electric Vehicle fleet
With the net zero targets set by the government and industry all fleet vehicles will need to transition to EV in the coming years. This is a difficult challenge as EVs have range and charge restrictions therefore any scheduling needs to include this radically different vehicle profile to ensure engineers are not stranded and operational performance does not decline.
The triopsis scheduling engine includes the ability to schedule EVs and manage scheduling a hybrid fleet of hydrocarbon.
Why triopsis?
Choose triopsis, and we will ensure your system is delivered on time and within budget.
Sector specific solutions
You wouldn’t let your GP perform open heart surgery on you. So why choose a software company that wouldn’t know a grab truck from a grit spreader?
As the ONLY tech software specialists for the utilities sector, we know the ins and outs of your day-to-day, so we can help you overcome all the things that are getting in your way.
Not tied into a contract
The world’s full of companies that charge you for things you don’t use. Like gyms who still take your money even when you don’t go. This stuff grinds our gears.
So, our prices aren’t based on your company size. They’re based on how many of your staff use the software each month. And we’re so confident this is the best way to work things, we’ll never tie you into a contract.
Continuous improvement plans
It’d be easy for us to shake your hand and swan-off to South America while you tinker around with your new software.
But we like hard work too much. So, from the moment we set your system up, we’ll keep fine-tuning things to make sure it’s always doing what you need. With no extra costs for any changes.
People first
In Italy, they build gorgeous cars and slot the driver in right at the end. But in Germany, everything begins with the driver. The car is built around their needs.
We’re like the Germans. If our software doesn’t win you more jobs, keep your team safe, save you money or get you paid, then it’s not worth building.
Everything starts with you.
No consultants
Most off-the-shelf software has to be adapted to your needs. That means shelling out on consultant fees every time you need a tweak. And even then, it might not happen for ages.
As a consultant-free company, our team sets your software up and works alongside you, tailoring things to suit the way you work. For one fixed fee.
Everything’s in house
You know that saying “if you want something doing right, then do it yourself”?
Well, we do all software design and development ourselves.
It’s our platform. Built by our in-house team, who get involved at every step of every project. Working together to make sure every job’s done right.
"The Triopsis field management system has significantly improved our field to office reporting times and productivity."
Heath Watts-Robinson
Revenue Protection Manager, Western Power Distribution
"We set a stretch target for Triopsis. They delivered over and above the target. Triopsis Workforce Manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"Using Triopsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes."
Roger Sparks
Metering Manager, Western Power Distribution
"Triopsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future."
Sharon Cole
Senior Integration Manager, SSE
"Triopsis workforce manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"In terms of use on site, in terms of development and in terms of the data we get out of it, Triopsis is right up there at the top. The support we’ve had has been incredible."
Rob Page
Performance and Change Manager, Morrison Utility Services
"We set a stretch target for Triopsis. They delivered over and above target."
Martin Deehan
Operations Director North, Electricity North West
"Speed of implementation was absolutely perfect."
Sharon Cole
Senior Integration Manager, SSE
"We threw an awful lot at Triopsis at the start, and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so."