Customer portal and sub contractor management
Save costs and keep your customers happy
Whatever type of utility work you do your clients always want more visibility and better reporting and all in real time. While your customers want more your subcontractors struggle to give you what you need. Triopsis offers a customer portal and a subcontractor management module which gives you what you need from your contractors and gives your clients what they need to be happy and pay the bills.
What does it do?
Whatever type of utility work activity you undertake you can give you customers a portal which saves you and your customer time. The portal provides:
- Customer portal – customer access to job information, SLA management, billing, document management and job loading
- Subcontractor management – real time subcontractor job information, performance reporting, billing document management and subcontractor access
For our full product overview please download our product sheet below.
Why triopsis?
Choose triopsis, and we will ensure your system is delivered on time and within budget.
Sector specific solutions
You wouldn’t let your GP perform open heart surgery on you. So why choose a software company that wouldn’t know a grab truck from a grit spreader?
As the ONLY tech software specialists for the utilities sector, we know the ins and outs of your day-to-day, so we can help you overcome all the things that are getting in your way.
Not tied into a contract
The world’s full of companies that charge you for things you don’t use. Like gyms who still take your money even when you don’t go. This stuff grinds our gears.
So, our prices aren’t based on your company size. They’re based on how many of your staff use the software each month. And we’re so confident this is the best way to work things, we’ll never tie you into a contract.
Continuous improvement plans
It’d be easy for us to shake your hand and swan-off to South America while you tinker around with your new software.
But we like hard work too much. So, from the moment we set your system up, we’ll keep fine-tuning things to make sure it’s always doing what you need. With no extra costs for any changes.
People first
In Italy, they build gorgeous cars and slot the driver in right at the end. But in Germany, everything begins with the driver. The car is built around their needs.
We’re like the Germans. If our software doesn’t win you more jobs, keep your team safe, save you money or get you paid, then it’s not worth building.
Everything starts with you.
No consultants
Most off-the-shelf software has to be adapted to your needs. That means shelling out on consultant fees every time you need a tweak. And even then, it might not happen for ages.
As a consultant-free company, our team sets your software up and works alongside you, tailoring things to suit the way you work. For one fixed fee.
Everything’s in house
You know that saying “if you want something doing right, then do it yourself”?
Well, we do all software design and development ourselves.
It’s our platform. Built by our in-house team, who get involved at every step of every project. Working together to make sure every job’s done right.
"The Triopsis field management system has significantly improved our field to office reporting times and productivity."
Heath Watts-Robinson
Revenue Protection Manager, Western Power Distribution
"We set a stretch target for Triopsis. They delivered over and above the target. Triopsis Workforce Manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"Using Triopsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes."
Roger Sparks
Metering Manager, Western Power Distribution
"Triopsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future."
Sharon Cole
Senior Integration Manager, SSE
"Triopsis workforce manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"In terms of use on site, in terms of development and in terms of the data we get out of it, Triopsis is right up there at the top. The support we’ve had has been incredible."
Rob Page
Performance and Change Manager, Morrison Utility Services
"We set a stretch target for Triopsis. They delivered over and above target."
Martin Deehan
Operations Director North, Electricity North West
"Speed of implementation was absolutely perfect."
Sharon Cole
Senior Integration Manager, SSE
"We threw an awful lot at Triopsis at the start, and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so."