Contractors

A system which works for contractors

Multiple clients and internal requirements create complex system demands. triOpsis’ work management platform adds client value and drives the bottom line.

Streetworks

The triOpsis system helps you to be more productive throughout the street works process. It enables you to track costs, create value, get full job visibility, reduce the number of aborted works and avoid the impact of fines.

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Traffic management

triOpsis manages all aspects of the traffic management process from co-ordinating documentation through to site set up, maintenance audit and site clear and hence improves visibility and utilisation.

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Reinstatement

triOpsis makes it easy to manage and schedule work, request reinstatements from on-site, add material quantities and types to jobs and therefore track materials . By equipping you with full visibility of your workforce and plant, and supporting you with time-and-date stamped images every step of the way, triOpsis unlocks greater efficiency and control.

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Metering

Appointment based work is easily tracked and managed with contact logs, service level agreements and setting call back times. With an efficient appointment system productivity and utilisation of field staff increases. Customer satisfaction is also improved thanks to more efficient appointment scheduling.

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Revenue protection

triOpsis provides a full end to end Revenue Protection system with no requirement for spreadsheets or paper, everything is captured and recorded in a single system providing a clear audit trail and billing. This includes initial site visits, taking photographic evidence, collecting police evidence and collating court documents. With full document management, including auto-populated templates, triOpsis is an end-to-end workforce management solution.

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What our customers are saying

“The triOpsis field management system has significantly improved our field to office reporting times and productivity.”

Heath Watts-Robinson, Revenue Protection Manager - Western Power Distribution

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“Using triOpsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes.”

Roger Sparks, Metering Manager - Western Power Distribution

“triOpsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future.”

Sharon Cole, Senior Integration Manager at SSE

“triOpsis workforce manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“In terms of use on site, in terms of development and in terms of the data we get out of it, triOpsis is right up there at the top. The support we’ve had has been incredible.”

Rob Page, Performance and Change Manager, Morrison Utility Services

“We set a stretch target for triOpsis. They delivered over and above target.”

Martin Deehan, Operations Director North, Electricity North West

“Speed of implementation was absolutely perfect.”

Sharon Cole, Senior Integration Manager at SSE

“We threw an awful lot at triOpsis at the start,” “and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so.”

Deb Bentham, IT Project Manager, Electricity North West

See how we helped western power distribution

“triOpsis has made everything quicker and more flexible. Speed, efficiency and quick turnarounds have been proven results.”

Western Power Distribution Case Study