About

Our mission and values

We help utility companies and contractors organise their workforces better. By combining powerful software with a people-first approach, we get to the heart of the problem – and solve it. We believe that today’s technology can help everyone work more efficiently and effectively, but only if the focus is on people, not on software. By understanding the workforce issues that utility companies face, we deliver workforce management and scheduling solutions that put our technology at the service of people, never the other way round.

triOpsis management

Since triOpsis’ formation in July 2006 the company has assembled an excellent management team to drive the business forward.

Andy Hutt

Director

Andy is a Director of triOpsis. His knowledge, enthusiasm and drive have been instrumental in triOpsis’ success.

Prior to triOpsis he was an Assistant Director at Deloitte Private Equity Transaction Services. Previously, he worked for The BOC Group plc and Price Waterhouse Coopers where he was involved in treasury, corporate finance and risk management.

Andy graduated from Nottingham University with a degree in Economics and Econometrics, and is a qualified Chartered Accountant and Associate Member of Corporate Treasurers.

Simon Williams

Chairman

Simon is an accomplished software CEO, entrepreneur and non-exec with experience in starting, funding, building and selling technology businesses in Europe, US, Japan, Australia and the Far East.

Simon founded and built Synon Corporation, an £50 million, world-ranking software company, achieving revenue of £21m, pre-tax profit of £6.8m from start-up in six years and turning a seed investment of £50,000 into a return of £15 million. Simon also founded Lazy Software and was a co-founder of March Computer Systems. He has IPO and M&A experience in UK, US & Australia.

Harshida Mistry

Account Director

As a strategic global account manager, Harshida has worked at the forefront of large-scale software implementations for many years. Working for Tivoli, Compuware, ATG and CA, she has delivered major projects for Barclays, BT, Cable & Wireless, Credit Suisse, Deutsche Bank, Kingfisher Group, Philips BV, Royal Mail and many other international corporations.

Our timeline

When we launched triOpsis in 2006, our focus was on helping companies unlock the potential of photographs and video to improve productivity. This started a journey where we identified that we could add value to the utility and contractor sectors through improved workforce management and scheduling. We continue on this journey of creating better solutions to add more value to our clients.

Today, triOpsis has evolved into a comprehensive mobile-enabled workforce management and scheduling system. We can implement it quickly and easily, supporting utility companies with problem-solving, people-focused solutions that help them work better every day.

Of course, that evolution is not over. triOpsis is still growing, and we continue to develop new ways of delivering value to some of the biggest utility companies and contractors across the UK.

Why are we different?

We are experts in our field

triOpsis is built on expertise. We understand the utilities sector in depth – and work with some of the sector’s leading names – and have developed a powerful technology platform and range of implementation methodologies that meet workforce challenges head on.

We are problem solvers

If the best way to organise your workforce was with paper forms and phone calls, we would recommend it. But it isn’t. We are problem solvers as well as software providers, and our software exists to make those problems a thing of the past.

We focus on people

At triOpsis, people come first. We build relationships, listen to your challenges and configure our technology quickly to help you work better. Our intuitive software lets you concentrate on what you get out of it, not on how it works.

We make things easy

Our technology is powerful, but we believe that should never make it difficult to implement or use. Our solutions can be rolled out quickly and easily and at low risk and the approach we take results in high user engagement and adoption.

We are clear about pricing

We want you to understand how we can help you and how much it costs. That’s why our pricing structure is simple and transparent, tailored to the utility sector’s needs. You pay for a solution that works and that has no hidden costs.

What our customers are saying

“The triOpsis field management system has significantly improved our field to office reporting times and productivity.”

Heath Watts-Robinson, Revenue Protection Manager - Western Power Distribution

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“Using triOpsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes.”

Roger Sparks, Metering Manager - Western Power Distribution

“triOpsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future.”

Sharon Cole, Senior Integration Manager at SSE

“triOpsis workforce manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“In terms of use on site, in terms of development and in terms of the data we get out of it, triOpsis is right up there at the top. The support we’ve had has been incredible.”

Rob Page, Performance and Change Manager, Morrison Utility Services

“We set a stretch target for triOpsis. They delivered over and above target.”

Martin Deehan, Operations Director North, Electricity North West

“Speed of implementation was absolutely perfect.”

Sharon Cole, Senior Integration Manager at SSE

“We threw an awful lot at triOpsis at the start,” “and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so.”

Deb Bentham, IT Project Manager, Electricity North West

See how we helped electricity north west

“I think the care, attention to detail, and time that triOpsis has dedicated to our project have all been invaluable.”

Electricity North West Case Study