The triopsis story
It started with a photograph
When an Amazon driver leaves a parcel inside your wheelie bin, they take a quick photo to prove that it’s been delivered. And only then will they get paid.
Back in 2006 when Amazon deliveries were rare, and iPhones hadn’t even been invented, the utilities sector was crying out for a similar system.
Companies needed proof that work had been completed, so we built some brand-new software that would let them upload photographic evidence on the fly.
It transformed the way they worked, so they could move from job-to-job without delay. And we’ve been making things easier for the utilities sector ever since.
Pain-saving software
Every sector has its challenges, and the utility sector has more than most. It’s highly regulated, critical work carried out by armies of field workers most of whom are sub-contractors. It’s a logistical nightmare.
The shortage of skilled staff, narrow margins and tight SLAs means that for a company to thrive in the utility sector they require the right organisational tools.
Working with our clients we have developed a large toolbox of software solutions that helps organisations complete more jobs at less cost whilst maintaining high standards.
Doing good, for people and planet
Ethics are a big thing here.
Unlike most major software providers, we have a transparent pricing model. Clients aren’t tied into contracts either, so we’re driven to keep our software working as well as can be, for everyone.
We invest in our team too. All our developers are in-house, and our culture of lifelong learning means that we never stop improving. We’re also opening a developer training academy in the near future.
And while we’re already committed to organisations that are building green, better organised clients leads to less aborted works. This reduction in wasted journeys is helping reduce carbon emissions.
.
And good for business too…
It’s not enough to be well managed, better organised, and greener than green if your bottom line isn’t improving.
So, every new feature we build into our software is there to give you a commercial advantage too. Because profit equals investment. And that’s the best way to grow.
Boring but important
Security
Triopsis is ISO27001 certified and all data is held in ISO27001 certified data centres.
UK-Based Servers
All data in held in the UK on UK based servers
Data Retention
All data retention is GDPR compliant and is held for two years as standard.
Business continuity
All data is backed up and then we have a duplicate infrastructure in a different location which provides a full further backup.
Cloud based
You simply need access to a current web browser (Edge, Chrome, Firefox or Safari) to access the web application.
Mobile Connectivity
You can download the iOS and Android applications from the respective app stores.
"The Triopsis field management system has significantly improved our field to office reporting times and productivity."
Heath Watts-Robinson
Revenue Protection Manager, Western Power Distribution
"We set a stretch target for Triopsis. They delivered over and above the target. Triopsis Workforce Manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"Using Triopsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes."
Roger Sparks
Metering Manager, Western Power Distribution
"Triopsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future."
Sharon Cole
Senior Integration Manager, SSE
"Triopsis workforce manager added value immediately. It continues to evolve with the business as we improve."
Martin Deehan
Operations Director North, Electricity North West
"In terms of use on site, in terms of development and in terms of the data we get out of it, Triopsis is right up there at the top. The support we’ve had has been incredible."
Rob Page
Performance and Change Manager, Morrison Utility Services
"We set a stretch target for Triopsis. They delivered over and above target."
Martin Deehan
Operations Director North, Electricity North West
"Speed of implementation was absolutely perfect."
Sharon Cole
Senior Integration Manager, SSE
"We threw an awful lot at Triopsis at the start, and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so."