Workforce Management
for Utilities

triOpsis provides Workforce Management, Scheduling and
Asset Management systems for Utilities and their Contractors.

Our Software
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Making workforce management easier

triOpsis helps utility companies and their contractors organise their workforces better. We do it by combining powerful technology with a deep understanding of the utilities sector and an open, people-first approach. We meet challenges and we solve problems, and are proud to work with some of the sector’s leading names.

Our triOpsis technology platform is powerful and intuitive – a scalable, configurable system that can be rapidly deployed and is reassuringly easy to use. And because we believe that people and their workforce challenges are what matter most, all our solutions are built on relationships and understanding as well as on technology that simply works.

The result is that the companies we work with are able to organise their workforces more efficiently and effectively – improving productivity, reducing costs and enjoying real-time visibility of every job. And as their requirements evolve, our triOpsis system quickly adapts to meet their changing needs.

So although utility companies face big workforce challenges, triOpsis makes it easy to leave the problems behind.

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Schedule a demo by filling in the form below. If you would rather discuss this in person, please call 01865 304 083.

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triOpsis are experts in the following sectors:

Our experience means we can provide the best solutions for your business

View All Utilities

Water

Improve the customer journey and drive up Customer Satisfaction scores.

Electricity

Easily record and report on Guaranteed Standards of Performance.

Gas

Connect all work activities to the RIIO framework to simplify reporting and improve performance.

Contractors

Improve productivity and lower costs whilst improving relationships with your customers.

Water

Improve the customer journey and drive up Customer Satisfaction scores.

Electricity

Easily record and report on Guaranteed Standards of Performance.

Gas

Connect all work activities to the RIIO framework to simplify reporting and improve performance.

Contractors

Improve productivity and lower costs whilst improving relationships with your customers.

How we helped Electricity North West

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

– Martin Deehan, Operations Director North, Electricity North West

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Our software

The web application is accessible via any web browser (Chrome, Firefox, Safari, Edge and Internet Explorer) and mobile applications available from Google Play or the App Store.

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What our customers are saying

“The triOpsis field management system has significantly improved our field to office reporting times and productivity.”

Heath Watts-Robinson, Revenue Protection Manager - Western Power Distribution

“We set a stretch target for triOpsis. They delivered over and above the target. triOpsis Workforce Manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“Using triOpsis has also helped us review our own processes to make sure we have proper business processes in place. It is great to have a partner who has dealt with other companies going through the same challenges and processes.”

Roger Sparks, Metering Manager - Western Power Distribution

“triOpsis is actually the greatest work tool we have and we will continue to use it. We currently have 120 users and I would expect other divisions of SSE will see the benefits in future.”

Sharon Cole, Senior Integration Manager at SSE

“triOpsis workforce manager added value immediately. It continues to evolve with the business as we improve.”

Martin Deehan, Operations Director North, Electricity North West

“In terms of use on site, in terms of development and in terms of the data we get out of it, triOpsis is right up there at the top. The support we’ve had has been incredible.”

Rob Page, Performance and Change Manager, Morrison Utility Services

“We set a stretch target for triOpsis. They delivered over and above target.”

Martin Deehan, Operations Director North, Electricity North West

“Speed of implementation was absolutely perfect.”

Sharon Cole, Senior Integration Manager at SSE

“We threw an awful lot at triOpsis at the start,” “and we’ve been quite demanding, but I think the word partnership is spot on. That’s exactly what has been built up over the last 12 months or so.”

Deb Bentham, IT Project Manager, Electricity North West